Shipping Policy

Fast, Reliable Delivery Worldwide

At EPIC PRODUCTS STORE, we want your shopping experience to be smooth and stress-free. Here’s everything you need to know about shipping:

1. Shipping Destinations & Delivery Times

🇺🇸 USA: 3–5 business days

🇧🇼 Botswana: 15–30 business days

🇬🇧 UK / EU: 10–15 business days

🌍 Other Countries: 10–30 business days (depending on location)

> Please note: Delivery times are estimates and may vary due to customs, weather, or carrier delays.

2. Shipping Costs

USA Orders: Free shipping

Botswana & Worldwide Orders: Calculated at checkout based on your location and order size

Free shipping available on orders over $100

3. Order Processing

All orders are processed within 1–2 business days.

Once your order is shipped, you’ll receive a tracking number by email.

You can track your order directly on our website or with the carrier.

4. Lost or Damaged Items

If your package is lost or damaged during shipping, contact us at support@epicproduct.store within 7 days of delivery.

We will either replace the item or issue a full refund.

5. International Shipping Notes

Customs, import duties, and taxes may apply depending on your country. These fees are not included in our product prices or shipping costs.

Please check your local regulations to avoid unexpected charges.

6. Questions?

Need help with shipping? Contact us anytime:

📧 support@epicproduct.store

📱 WhatsApp: +26774654134