Return & Refund Policy

Our Promise to You

At EPIC PRODUCTS, your satisfaction matters. If you’re not 100% happy with your order, we’ll make it right.

Returns

You may return any product within 14 days of delivery.

Items must be unused, in original packaging, and in the same condition you received them.

To start a return, contact us at support@epicproduct.store with your order number.

Refunds

Once your return is received and inspected, we’ll notify you by email.

Approved refunds are issued within 5–7 business days back to your original payment method.

If you paid with cryptocurrency, refunds will be issued in store credit.

Exchanges

If you received a defective or wrong item, we’ll send a replacement at no extra cost.

Return Shipping

USA returns: We provide a prepaid shipping label.

Other countries: Customers cover return shipping costs unless the item is defective/damaged.